Warden call systems are intercom systems integrated into sheltered housing properties which have various devices such as pendants, pull cords and many others which when activated by the resident alert an onsite scheme manager or connect to a central station who in turn call an appropriate carer or ambulance as required.
Warden call systems offer an essential lifeline to elderly and infirm individuals allowing them to stay in their own home offering them a degree of independence and security where they may otherwise require round the clock care.
Installing, servicing and maintaining warden call systems has been the founder of the company’s primary occupation for the last 38 years and remains the primary occupation for English Security even now. We are experts in legacy systems such and experts with new installations, we select the highest quality products and materials and are able to diagnose the most complex faults where other companies have failed.
As an aid to installation, service and maintenance we have a dedicated research and test bed for the products we work on and install, we have developed analytics tools and have an in-house education department for our engineers, this enables us to quickly identify and rectify any faults which may occur. We understand that people rely on the systems we install and maintain the highest level of urgency when called to a fault.
We are approved by all the major housing associations and councils in the area and are always willing to survey and quote for installations and maintenance contracts for new clients, if however, you feel you have a specific fault or issue needs resolving then please contact us, you may wish for us to act in a consultancy capacity for constructing a tender document or simply to be made aware of the latest technology or products available.
A typical warden call system installation in a care home or semi sheltered housing system where there are usually a minimum of six staff members working the floor the warden call system will alert staff by way of a cordless telephone (DECT) phone. This is a discrete system installed along-side the warden call system. Thinking outside the box we moved away from the standard product and installed the Panasonic business DECT system which is robust, has excellent backwards compatibility and is extremely expandable. One thing which we often see on these sites is a large amount of money spent on a warden call system with integrated phone system and then another quantity of money spent on a separate phone system. We are here to try to avoid this double payment, the phone system we install requires no further parts to add up to three incoming lines, it simply needs additional configuration. This can save thousands of pounds.
